Privacy Policy

Draft for review. This policy is a starting template and must be reviewed by Elior's legal advisers against the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), applicable free zone regulations and any other laws that apply to Elior's operations before the website goes live.

Last updated: September 2026

1. Who we are

This website is operated by Elior LLC FZ, a company based in Dubai, United Arab Emirates ("Elior", "we", "us"). Elior is responsible for the personal information collected through this website.

2. Information we collect

• Information you provide: name, company, email address, phone number, country, industry, project details, budget and timeline ranges, messages and any files you attach when you submit an enquiry or job application.
• Technical information: basic request data needed to operate and secure the website, such as a one-way hash of your IP address used for abuse prevention, browser type and pages visited.
• Analytics: if analytics tools are enabled, aggregated information about how visitors use the website. See section 6.

3. How we use your information

• To respond to your enquiry and discuss potential projects or services.
• To assess job applications you submit.
• To operate, secure and improve the website, including preventing spam and abuse.
• To meet legal and regulatory obligations.

We do not sell your personal information.

4. Legal basis

We process enquiry and application data based on your consent, given when you submit a form, and on our legitimate interest in responding to business enquiries. You may withdraw consent at any time.

5. Sharing

We may share information with trusted service providers that help us operate the website and our business, such as hosting, email and customer relationship management providers, under appropriate confidentiality and security obligations. We may disclose information where required by law.

6. Cookies and analytics

The website uses essential cookies required for security features such as form protection. Where analytics or marketing tools (for example Google Analytics, Microsoft Clarity or LinkedIn Insight) are enabled, they run only after you consent in the cookie banner, and you can change your choice at any time. We never send your name, email, phone number or message content to analytics tools. Details are in our Cookie Policy.

7. Retention

We keep enquiry and application information only as long as needed for the purposes described above, or as required by law, after which it is deleted or anonymized.

8. Security

We apply technical and organizational measures to protect personal information, including encrypted connections, access controls and secure storage. No online transmission is completely secure, but we work to protect your information.

9. International transfers

Where information is processed outside the UAE, for example by cloud service providers, we take steps to ensure it receives an appropriate level of protection.

10. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, and withdraw consent. To make a request, contact us through the contact form on this website.

11. Changes

We may update this policy from time to time. The latest version will always be published on this page.